Terms & Conditions

Please review our terms, policies and service guidelines before using the platform.

Official Policy
Important Information

By accessing this website, creating an account, adding funds, placing an order, or using any available service, you confirm that you have read and agreed to these Terms & Conditions.

01

Acceptance of Terms

By using this website or any service provided through the platform, you agree to follow these Terms & Conditions. If you do not agree with these terms, please discontinue using the website and its services.

These terms apply to all visitors, registered users, customers, and anyone who accesses or uses the platform.

02

Account Registration & Security

Some services require an account. When creating an account, you agree to provide accurate information and maintain the security of your login credentials.

You are responsible for protecting your username, password, API credentials, and other account information. Do not share your login details with unauthorized persons.

03

Social Media Marketing Services

Our platform provides social media marketing services for supported social networks and digital platforms.

Depending on availability, services may include Instagram, Facebook, TikTok, YouTube, Telegram, LinkedIn, X, Twitch, WhatsApp, Spotify, and other supported platforms.

Every service may have different requirements, delivery speeds, quantities, refill periods, quality levels, and limitations. Customers should always review the service description before placing an order.

04

Orders & Order Information

Customers are responsible for checking the selected service, target link, username, quantity, price, and service description before submitting an order.

Important: Incorrect links, usernames, quantities, or other incorrect order information may affect delivery and may not be refundable after processing has started.
05

Service Delivery

Delivery times shown on the website are estimates and may vary depending on service demand, provider availability, platform conditions, technical issues, and other external factors.

Temporary delays may occur because of maintenance, API issues, provider downtime, social media platform updates, or increased order volume.

06

Refill & Retention Policy

Some services include a refill period while other services are provided without refill protection. The applicable refill policy is displayed in the individual service description.

A refill period does not necessarily mean permanent retention. It applies according to the conditions of the selected service.

07

Payments & Account Balance

Customers must maintain sufficient balance to place an order. Available payment methods and instructions are displayed on the Add Funds section of the website.

Customers are responsible for following payment instructions correctly. Incorrect transaction information or unsupported payment methods may cause processing delays.

08

Refund & Cancellation Policy

Refund eligibility depends on the order status and circumstances of the request. Successfully completed or processed orders may not qualify for cancellation or refund.

If an order cannot be completed because of a technical or service-side issue, customers should contact support with the relevant order ID so the case can be reviewed.

Where applicable, refunds may be returned to the customer's available account balance according to the applicable policy.

09

Prohibited Activities

Customers must not use the platform for unlawful, fraudulent, abusive, malicious, or prohibited activities.

  • Fraudulent activity or payment manipulation
  • Unauthorized access attempts
  • Harassment, threats, or abuse
  • Impersonation or deceptive activity
  • System abuse or malicious automation
  • Activities that violate applicable laws

Accounts involved in prohibited activities may be restricted, suspended, or terminated.

10

Third-Party Social Media Platforms

Social media services may depend on third-party platforms such as Instagram, Facebook, TikTok, YouTube, Telegram, LinkedIn, X, and other networks.

Third-party platforms can change their algorithms, policies, security systems, restrictions, or technical infrastructure at any time. Such changes may affect service delivery, retention, visibility, or availability.

11

Privacy & Information

We take reasonable measures to protect information associated with customer accounts and service usage.

Customers should avoid submitting unnecessary sensitive information through support tickets, forms, or other communication channels.

Information may be processed when necessary to operate the website, provide services, process payments, maintain security, prevent abuse, and provide customer support.

12

Disclaimer & Limitation of Liability

Social media performance can vary depending on account history, content quality, audience behavior, platform algorithms, account settings, restrictions, and other external factors.

We do not guarantee specific business results, revenue, engagement, rankings, reach, or permanent retention unless explicitly stated in the applicable service description.

To the maximum extent permitted by applicable law, we are not responsible for indirect losses, business interruption, loss of opportunity, platform penalties, content removal, or other consequences caused by third-party platforms.

13

Service & Terms Changes

We may add, remove, modify, pause, replace, or discontinue services when necessary due to provider availability, technical requirements, platform changes, or operational reasons.

These Terms & Conditions may also be updated periodically. Customers are encouraged to review this page regularly.

14

Customer Support

If you experience an issue with an order, payment, account, or service, please contact customer support through the available support system.

When contacting support about an order, provide the relevant order ID and a clear description of the problem. Accurate information helps our support team review the case more efficiently.

15

Final Agreement

By using this website, creating an account, adding funds, or purchasing any available service, you confirm that you have read and accepted these Terms & Conditions.

If you do not agree with these terms, please discontinue using the website and its services.